A chicago barista has spoken out about what he calls worsening conditions at starbucks, blaming new policies and understaffing for driving workers to misery, allegations the company strongly opposed. Recently, i’ve visited several starbucks locations in new york and connecticut Most baristas don’t like the new systems of serving customers and cutting menu items Many think it is a sign. A spokeswoman for starbucks said the company is hiring more baristas and that a new “host” position, a person dedicated to connecting with customers waiting for drinks, will have the. Being abused by customers and constantly critiqued by management leaves little space in which the barista can derive job satisfaction
This in turn is apparently turning some interest back to unionization, a point with which starbucks has been struggling for some time However, starbucks reached out to us directly with a response. Starbucks' new policy requiring baristas to write messages on takeaway cups aims to boost customer connection but has faced backlash Employees feel the initiative is impractical and exhausting, especially during peak hours Critics argue it adds needless pressure without real benefit, as some customers view it as a forced tactic rather than genuine friendliness.
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