Ensure the account used is a member of the local administrators group. Super users can assign vault profiles to users, and admin users can assign vault profiles to users in their sites Vault profiles provide vault information and credentials so that computers can back up data to and restore data from a vault. Some of our clients have found the need to delete the local vault user profile to resolve a variety of issues In a previous post i illustrated how to do this via the command line for vault versions 2025 and later. Creating & managing users this article explains how to manage user accounts in a vault from the admin > users & groups > vault users page with the user object.
Smartvault account management, billing, and security account management user profile and permissions
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