Please note that items purchased at a t.j Maxx store can only be returned to a t.j Maxx store, in accordance with this return policy Maxx may not be returned to marshalls or any of our other sister brands. We spoke with homegoods, marshalls, and t.j Maxx stores in california, idaho, michigan, south carolina, and texas
All locations we called confirmed this company policy Return process across the tjx companies all stores owned by the tjx companies allow you to return items in new condition with your original receipt within 30 days of purchase You can either exchange the item or receive a refund. But when it comes to returning tj maxx to marshalls, then no, you can only return the item to the chain store where you purchased it Both businesses accept returns within many days of purchase However, if your return does not meet the company’s return requirements, it may be denied at the store manager’s discretion.
In this article, we will explore the differences between these two popular retailers and answer the burning question Can you return marshalls purchases to tj maxx Returning items from one store to another can be a convenient option for shoppers who prefer one retailer over another You can return online purchases to a store for free within 40 days of your order date, unless otherwise noted on the packing slip Items purchased at marshalls.com can only be returned to a marshalls store. I’m unsure if this applies to all locations, but at the tj maxx i work at (fl) we were told that things changed a few months ago and that we are able to accept marshall’s and homegoods returns as long as the customer has the receipt
The system will ask you, “is this a marshall’s return?” after scanning the receipt, to which you would select “yes” and then the process would be.
OPEN
